Is my data recoverable?

In many instances, yes. Like other mechanical components, hard drives are subject to mechanical failure over time. It is not a question of if, but when. If your devices are making strange noises, Do Not continue to power on the device or attempt any do it yourself techniques; as this may damage the data further.

What is data recovery?

Data recovery is the process of retrieving deleted or inaccessible data from failed electronic storage media such as computer hard disk drives, removable media, optical devices and tape cartridges. Your data can become inaccessible due to a software problem, computer virus, mechanical or electrical malfunction or a deliberate human act. Regardless of the cause of your data loss, our experienced technicians are able to successfully recover lost data 75% – 85% of the time.

How long does data recovery take?

Most recoveries will be completed in 2-5 days. Upon receiving your drive at RMC, our technicians will diagnose the problem and determine if data can be recovered. RMC will determine exactly what procedures will be involved and how extensive the damage is, then furnish you with a verbal report. If you wish to proceed with the recovery process, your job will be placed in the job queue and your data will be recovered in the order it was received.

What are the dangers of data recovery software?

Losing data is not an uncommon occurrence. Hard drives fail; it is an occurrence as common as a traffic accident, and often just as frustrating. When this occurs, you need to evaluate your options. You can scrap the computer, a process that will cost you all of the files on the machine and force you to incur the expense of buying a new one (with no guarantee that the same thing will not happen again). You can purchase and/or download recovery software, leaving a complicated process in the hands of a mindless program that has not been designed to handle your specific problem. Or, you can contact Recover My Crypto, the industry’s most successful company, and put our professionals on the job immediately. No other data recovery company can match our recovery rate and turn around time.

How do I ship my hard drive / device?

It is extremely important your hard drive / device is packaged carefully to avoid any additional damage during shipment. Only your drive / device is required for data recovery. If we are required to remove a hard drive from the computer an additional charge will apply. We recommend shipping via UPS or Fedex domestically and DHL internationally, using next day service. If you elect to use another carrier, we suggest using an overnight service.

How can I prevent data loss?

Back up your back up! The reality of hard drives is that they are going to crash sometime. It is not a question of if, but when. Nothing can prevent data loss better than performing routine backups of all your data. Users can save hours, days and weeks of downtime by minimizing their data loss through routine backups. A good anti-virus software package, updated regularly, will also offer some protection against data loss.

What is a class 100 clean room?

A clean room is an environment where airborn particulates are controlled through an exchange of highly filtered air using a high efficiency particulate air (HEPA) filtering system, and through minimization of activities that generate particles. A class 100 clean room maintains less than one hundred particles larger than 0.5 microns in each cubic foot of air space. In addition to particle control, the clean room is temperature and humidity controlled to 70F, 45% RH.